Solving complex business challenges with human-centred design thinking.
See how we improved the checkout experience of a legacy booking engine to increase conversions and reduce in-bound customer support calls
See how we got 93% of Balfour Beatty’s visitors to complete an optional Health & Safety induction
See how we used gamification to help shopper marketers increase their sales
We work with digital agencies, consultancies, start-ups, SMEs and corporate clients across all sectors.
I observed my first lab-based user testing session 10 years ago. The facility was equipped with several observation rooms, multiple cameras, microphones, eye tracking kit, a large selection of computers (no touch devices back then)…
What’s user experience got to do with conversions? Answer: Everything. Conversion Rate is defined as the percentage of users who take a desired action. For instance, if your website receives 1000 unique visits a month,…
An expert review is a quick and cost effective way to uncover the key problems of your website, app, product or business – without having to pay for expensive, formal user testing. We can help you or your clients identify the majority of issues, the severity of each and offer recommendations for addressing these.ARRANGE AN EXPERT REVIEW TODAY